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Frequent Ask Questions
Q:Who we are ?
We are a newly renovated spa center located at Vivatel Hotel, offering a range of premium spa facilities and professional massage services, including B2B massage and our signature Aloha massage. We also provide adult companionship services in a private and comfortable environment.
Q: Are the pictures on your website authentic and verified ?
A: Yes, all the images showcased on our website are meticulously verified by our team to ensure complete transparency. We are committed to the ‘what you see is what you get’ principle, guaranteeing a 100% accuracy of the in-call experience you encounter on our platform
Q: What facilities are available at your In-Call center?
A: Our in-call spa center offers a range of premium facilities for your comfort and relaxation, including a jacuzzi, sauna room, steam room, fish spa, private movie theater room, and an on-site café. Complimentary meals and drinks are included in all spa packages, with prices starting from MYR 110.
Q: What payment methods do you accept?
A: Our center offers a diverse range of payment options for your convenience, including cash, e-wallets, PayPal,Alipay, foreign currencies, Bitcoin, and credit cards as well.
Q: I'm a tourist. How can I visit your In-Call center?
A: Visiting our in-call center is easy and convenient for tourists. You may use app-based taxi services or take the LRT train to Miharja Station, which is approximately a 5–10 minute walk via the pedestrian bridge to Vivatel Hotel from central Kuala Lumpur.
For added convenience, we also offer a pickup service with our dedicated driver for a nominal fee. This service can collect you directly from your hotel and bring you safely to our in-call center.
Q: Can I book an outcall escort service to my hotel or residential location?
A: Certainly, we offer outcall services within Kuala Lumpur city and the entire Selangor state. Please note that a delivery fee surcharge will apply, which is additional to your total cost. For specific details regarding the cost of delivery and to make arrangements, we kindly recommend getting in touch with our friendly customer service team for personalized assistance.
Q: What are the room conditions like at your In-Call center?
A: Our rooms are meticulously designed to offer a fresh, cozy, and intimate ambiance. Each room features a comfortable queen-size bed, LED ambient lighting to create a romantic mood, and a ceiling mirror for an enhanced experience. Specially crafted transparent glass elements further elevate the atmosphere, making it ideal for both guests and couples.
Q: What are your center's operating hours?
A: Our center operates from 12pm to 3:00 AM daily. If you require booking services during specific times outside our regular hours, please feel free to contact us for special arrangements at no additional cost.
Q: What is the Aloha massage ?
Ans : Aloha massage is a signature full-body relaxation experience inspired by soothing, rhythmic movements. It is designed to calm the body, ease tension, and provide a deeply relaxing spa experience.
Q: Can I cancel my booking or choose not to proceed with it?
A: Certainly, if the escort does not meet your expectations or preferences, you are welcome to walk away without any obligation. Alternatively, you can take a seat in our café and enjoy complimentary coffee on us. We take pride in having you as our guest at our center, and your comfort is our priority.
Q: Why do the escort pictures on your website appear to be of lower quality?
A: The reason for this is that we exclusively use authentic, real pictures of our escorts on our website. We prioritize transparency and authenticity, ensuring that what you see is an accurate representation of our available escorts.
Q: Can I bring business clients or friends to your center for relaxation purposes?
A: Absolutely. You are welcome to bring friends, business partners, or clients to our center for relaxation and leisure. In addition to companionship services, we offer a variety of spa facilities, including sauna and steam rooms, a café, and comfortable relaxation areas, all available for a nominal fee.
Our center provides a calm and private environment, making it an ideal place to unwind, socialize, and enjoy light business conversations in a relaxed and comfortable setting.
Q: Do you offer outcall escort services to hotels or residences?
A: Yes, we do provide outcall services within Kuala Lumpur city and Selangor. However, please note that transportation charges apply. For specific rates and information regarding our outcall services, we recommend reaching out to our customer service for assistance.
Q: Why are your rates higher than those of other agencies?
A: Our rates are competitive and reflect the added value we provide to our clients. We offer clean and comfortable rooms, exceptional facilities, and an overall enhanced experience compared to others in Kuala Lumpur. We aim to ensure that every visit to our establishment is of the utmost quality.
Q: What does B2B massage mean?
A: B2B massage refers to body-to-body massage, a relaxation massage technique where close contact is used to enhance comfort, warmth, and overall relaxation. It is designed to provide a soothing and immersive spa experience while maintaining professionalism and mutual respect.
Q: How can I know who is available when I arrive?
A: You can check availability by contacting our customer service via WhatsApp or Telegram. We are also the only agency in Kuala Lumpur that provides a live website—anyone you see listed online is currently available. If someone is unavailable, their profile will be unpublished.
Alternatively, you may walk in directly, and our captain on site will show you all available masseurs and escorts for a basic lineup.
Q: Why are some escort prices different?
A: Prices may vary slightly based on individual experience, appearance, and overall service quality. This allows us to offer a range of options to suit different preferences and expectations.
Q: Is your place safe?
A: Yes, our establishment is safe and fully legitimate. Our spa center operates under hotel management approval, ensuring a secure, professional, and well-managed environment for all guests.
Q: What free food and drinks are provided at your spa café?
A: We offer a variety of complimentary Asian and Western dishes, along with light snacks freshly prepared by our in-house chef. A selection of non-alcoholic drinks is also included. Beer is available for guests who wish to enjoy alcoholic beverages, and it is charged separately for food menu list tap here
Q: Does your spa centre provide free Wi-Fi for customers?
A: Yes, we offer complimentary unlimited Wi-Fi for all customers, with coverage throughout the entire spa centre.
Q: Can I book an escort for more than 1 hour?
A: Yes, we offer a variety of hourly packages to suit your needs. Please contact our customer service for more details and assistance with booking.
Q: Is parking easy to find near your spa?
A: Yes, parking is convenient. You can park in the mall’s parking area or use the nearby public parking spaces.
Q: Are there any interesting places to visit near your spa centre?
A: Yes! Our spa is conveniently located near popular spots such as Cheras, Sunway Velocity, and various shopping malls. They are just about 5 minutes away by car, roughly 2 km from our location.
Q: What does the combo package mean at your spa?
A: Our combo packages are specially designed offers that combine multiple services into one package, providing greater value and savings for our customers. We currently offer two newly launched combo packages for enhanced value and better savings.
Q: What is the MYR 640 combo package?
A: The MYR 640 Combo Package includes a 2-hour session with the same escort girl (2 shots) + free 45min along with full access to all spa facilities, complimentary meals, and free drinks throughout your visit.
Q: What is the difference between the MYR 690 and MYR 640 combo packages?
A: The MYR 640 Combo Package includes a 2-hour session with the same companion (2 shots).
The MYR 690 Combo Package allows you to choose two different companions, with one shot each within 2 hours.
Both packages include full access to all spa facilities, as well as complimentary meals and free drinks throughout your visit.
Q: Are there any hidden or extra costs for your spa packages?
A: No, there are no hidden charges for our spa packages. However, for selected premium companions, an additional RM50 may apply. Our staff will clearly inform you of any price differences during the lineup selection before you confirm your choice.
Q: Can I leave the spa and come back again using the same facility package?
A: Sorry, re-entry is not allowed. Once you leave the spa, your bill must be settled. If you return again later, all charges will be recalculated as a new visit.
Q: Is the food at your café halal?
A: Thank you for your inquiry. We would like to inform you that the food served at our café is non-halal. If you have any specific dietary requirements or concerns, please feel free to check with our staff for more details before ordering.
Q: I’m a foreigner. Can I use your spa facilities?
A: Absolutely. We welcome all valued customers, including foreigners. As long as our procedures are followed, you are welcome to enjoy and use all spa facilities within our premises.
Q: Is your place clean?
A: Absolutely. Our spa is located within a 4-star hotel, and we strictly comply with the hotel’s hygiene and cleanliness standards. The premises are regularly maintained and would not be permitted to operate unless all requirements are fully met.